Learn about your privacy rights and how your data is handled.
This Privacy Policy applies to the Flowza mobile application, operated by Flowza. Your privacy is important to us, and we are committed to safeguarding your personal data in compliance with applicable laws and Google Play policies.
We may collect the following information:
Name, mobile number, email address, and other account-related details provided during registration or while using the app.
Order details and payment-related information. All payments are processed securely through trusted third-party payment gateways, and we do not store credit/debit card details on our servers.
Location data may be collected only to provide location-based services, improve accuracy, determine service availability, and enhance user experience.
We may collect app interactions, device information, crash reports, and usage analytics to improve app performance and user experience.
We use the collected information to:
Provide and improve our services
Process transactions and fulfill user requests
Provide customer support
Personalize user experience
Send important updates, notifications, offers, and service-related communications
Maintain app security and prevent fraudulent activity
We do not sell your personal information.
Your data may be shared only when necessary with:
Payment gateway providers for secure transactions
Service providers required for app functionality
Delivery or logistics partners (if applicable)
Analytics and cloud service providers
All third parties are required to comply with applicable data protection and security standards.
We implement industry-standard security measures to protect your information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Users may request deletion of their personal data by contacting us through the details provided below.
You have the right to:
Access your personal information
Update or correct inaccurate information
Request deletion of your data
Withdraw consent where applicable
Opt out of promotional communications at any time
Flowza is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Any changes will be reflected within the app or through official communication channels.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company Name: Flowza
Email: support@flowza.co.in
Website: https://flowza.co.in
